WiTalk9 Wireless Intercom Headset System

Q1: What should I be aware of when using the headset?

Adjust the microphone to be 2-3 cm from the corner of your mouth, not directly in front, to avoid breath “pop” noise. Avoid covering the antenna with your hand to prevent signal interference or damage.

Q2: Why can't I communicate after pairing a remote?

If the master hasn’t paired with all remotes, communication won’t work, and the blue light will blink slowly. You can press the power button on the master to exit pairing.

Q3: How can I tell if the headset battery is low?

The power indicator stays blue when the battery is above 10%. If it drops to 10% or less, the indicator flashes red, and you’ll hear a “battery level low” alert every 10 minutes. You can also check battery levels via the Saramonic app.

Q4: What's the difference between the included detachable ear cushions?

On-ear Foam Cushions: Ventilated and comfortable for long-term wear in hot conditions.
Over-ear Cooling Gel Cushions: Provide excellent isolation for clear communication in noisy environments.

Q5: What are the broadcast or PTT features?

Master One-click Broadcast: Allows the master to mute all connected remotes and issue direct commands in case of an emergency.
Remote One-click PTT: Enables remotes to communicate privately without picking up unwanted sound.
Note: When using this feature, both master and remote are muted, which can be turned off manually.

Q6: What is the monitor function for?

It allows sound recorders or anyone needing to monitor audio on set to avoid the discomfort of wearing two headsets.

Q7: Why do I need the Saramonic app?

Pre-shoot Checks: Ensure all devices are sufficiently charged, connected, and ready.
In-shoot Control: Master can mute remote or initiate 1-on-1 talks.
Additional Features: Adaptive Frequency Hopping (AFH) via mobile GPS location and OTA firmware updates.
Note: AFH requires all remotes connected and GPS enabled. Frequency adjusts automatically — no manual control. If AFH fails, reset the master and re-pair with the remotes (WiTalk9 series only). WiTalk9 connects wirelessly to the app, while WiTalk9 SE uses a USB-C connection.

Q8: How does WiTalk9 SE’s decentralized grouping work?

The WiTalk9 SE system starts with a default master (indicated by the blue "M" light), but any headset can take on the master role by holding the mute button for 5 seconds, followed by re-pairing. If you have more than two headsets, you can designate two masters and create two independent groups.
Note: Decentralized groups cannot communicate with each other.

Q9: What are the LINK functions?

User Expansion: Expand team talk channels and extend transmission range via cascading using the LINK cable.
Remote Intercom: Any headset can connect to a phone or computer via the LINK cable for real-time remote communication. Only the WiTalk9 master supports wireless LINK function. One headset connects the entire set.
Monitoring: Connect the headset to a control board for monitoring during large events or on demanding film sets via the LINK cable.
Comfortable Wearing: For comfort in hot environments or when wearing a helmet, connect a small external earpiece via the LINK port (audio in one ear only).
Note: The wired LINK function is only supported via the Saramonic LINK cable.