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It is our aim to source and supply our customers with quality products at the best possible prices, while also maintaining high levels of customer service and technical support.
Feedback Comments
Wow thats was quick!
9 November 2022Placed an order yesterday afternoon at about 4:10pm using Australia Post eParcel Express and it arrived at my door in Newcastle at 1:10pm today! So quick and efficient as usual from Swamp.
Excellent service as always
27 April 2022I purchased an ICM dual wireless microphone system for a community singalong event for which I was tasked with doing the live sound in April 2022. The package arrived promptly and performed perfectly straight out of the box. Noiseless and super clear for both spoken word and singing use on the night. Super easy to set up and worked faultlessly. Cannot fault this product at such a reasonable price. As Arnold Schwazenegger said, "I'll be back!" Cheers Craig Ramsay Exit, Stage Right
Extremely fast and Extremely Helpful
29 March 2022The guys at swamp industries are amazing! Was accidentally sent a faulty item, which is extremely rare judging by the reviews of the item and the guys over email. I reached out to them with my issue and they were back to me first thing in the morning and had already set up a replacement to be sent to me and personally checking that it works fine. Absolute amazing service and great price!
10/10 for customer service
16 December 2021In a time when customer service can be frustrating, infuriating or just nonexistent I was thrilled that a phone call was actually answered by a real human being! Not only that, but they were very helpful, very patient, very knowledgeable, polite and they went out of their way to help me. I changed my mind about the colour of the guitar so I called back. No problem, easily fixed (no sighing or impatience). On top of that my parcels arrived in Melbourne from Sydney 2 days later. They took the stress and hassle out of buying online. Thank you. So many businesses could take a leaf out of your book! Keep up the great service it really makes a difference!
Daniel. Geelong
10 December 2021Swamp team. Legends. Before purchasing a small PA. I had so many questions. Johnny and the team were more than willing to help answer any questions. Subs, speakers, poles, speaker stands, lighting tree, rack units with other audio gear and im set. Cheers guys. Highly recommend this company and employee's Dan.
Can’t ask for better service
27 November 2021Purchased power supply came doa contacted the team @ Swamp Best service ever had a new unit sent out the same day with return post paid for the old unit to be tested Quality Act Will purchase again Thanks guys Mark B
Musician Focus
28 October 2021Whether it’s been instruments, cases, or recording gear the knowledgeable staff at Swamp have always ensured I received what I needed at a very reasonable price. A pleasure to do business with. Richard
Enhance nova U
24 October 2021My Enya nova U had an issue with the electrics. I contacted Swamp who requested that I return the instrument and it was replaced with the new Enya pro tenor. I have nothing but praise for the company and it’s employees in the way they handled my query and happily recommend them. Thanks Swamp. I am now excitedly playing my new instrument.
Excellent Service
6 September 2021I can thoroughly recommend doing business with Swamp Industries. Recently ordered a Cymbal stand which arrived promptly but there was a fault with one of the tubes. Contacted Swamp about issue and was put at ease with positive information on how to return the item and they would send out a replacement saspo. Replacement Stand arrived just a few days later . Completely satisfied with their friendly and prompt service.
Amp stand
21 August 2021Great fantastic service. I purchased an amp stand from SWAMP and found it was faulty. I called them straight away and the matter was solved in a matter of minutes. They sent a new one out that day and didn't even want the faulty one back. Very professional company, great customer service. Would recommend SWAMP 100% Cheers Brandon
Great quality
29 July 2021Ordered a Mandolin strap, great quality and does the job perfectly. Was the best price too!
Banjo soft case back pack
20 July 2021What excellent service and quality and price, I ordered a banjo soft case so I could carry it on my back to busk and gigs, I ordered over the phone and bang it was on its way -quality amazing, over the moon with these guys great to do business with I highly recommend, Banjo Bob
Ditto+ Looper
13 July 2021I ordered this looper from Swamp industries on June 26 as it is largely unavailable elsewhere on the Internet. The price was competitive, and I was told that it would arrive between 1 July and 27 July, I presume due to the problems with shipping related to the pandemic. However the device arrived on July 3! I am enjoying the looper immensely and I am greatly impressed by how quickly Swamp industries was able to get the device from Australia to my home in the US. I was also quite impressed by the multiple emails informing me of the various locations where the device was located during shipping. Needless to say, living in the states I don't do a great deal of purchasing from Australia, but I would happily do so again and found their service to be excellent, and exceeding their promises.
Enya carbon fiber ukuleles
30 April 2021I have just received my second enya nova carbon fibre ukulele This one is Acoustic plus in RED I I LOVE THE SOUND OF THESE UKULELES. Swamp industries are fantastic on price I’m just soooo happy
Brilliant service
8 April 2021Ordered online two days ago and arrived today in perfect condition. A++++
Speaker stands
6 April 2021Excellent stands service and delivery
Great service
2 March 2021I purchased a minor item, 2 of. Only one arrived. left a phone message and Alex got back to me within a few hours. Admitted the error, promised the second one would be on its way in a few days and it was: it arrived 2 days later. Very impressed and grateful for such responsive service. One gripe tho: the phone was not answered for first 4 or 5 times I rang. So I left the message. Thanks
Great products Great Prices
25 February 2021Got my Kyser capos. Good customer support from order , dispatch and delivery with follow up. Well done Swamp!
Great Product and Service.
12 January 2021Ordered a passive monitor controller just after Christmas and it arrived within 10 days which was great. Good quality product and price and quick postage for this time of year. I have bought from Swamp before and definitely won’t be the last time as their prices and service are second to none.
Great service
13 November 2020Thankyou to Tim who efficiantly and quickly helped me behind the scenes even though it wasnt a huge purchase and it was in the middle of one of their hectic sales. He was quick, friendly and no sooner had i blinked and the items were delivered to me in another state. Amazing service. Ive made a few purchases before and all have been great. So i told my band members and now they buy gear here too. Will happily buy again. Thanks
Mini Amp
27 October 2020Very happy with product, price and service. Happy to make further purchases.
Amplifier/foldback speaker stand
20 October 2020Very solid piece of kit at a reasonable price from an Aussie supplier. Good customer service througout transaction. On the basis of this transaction I heartily recommend Swamp Industries and wish them every success..
Jim
16 October 2020JOYO 30 W Amp. Prompt delivery hassle free transaction.
19 inch rack
14 October 2020Delivery = excellent Product was far better made than I expected. I expected light-weight flimsy sheet metal. It was very sturdy Very happy
Excellent Mogami W2524 cable
9 October 2020Great product that's easy to work with and sounds good, fast shipping, top supplier.
Ric
8 October 20208-10-2020 Delivery as ordered, fast turn around. I will be back, cheers!
Michelle
6 October 2020My first purchase. Thank you for the prompt and efficient delivery of the Saramonic Lapel Transmitter. You made the process so easy, and delivery was very fast. Great to do business with you. I would recommend your services. I will return when the need arises.
Multi Purpose carry bag
25 September 2020I bought this back to carry my MFX pedal, amp foot switch, tablet, cables etc to band practice. Works perfectly. Good quality and fast delivery.
Elixir bass strings
15 September 2020Can't complain about Swamp and their support. Got a genuine product with fast shipping. The guys were responsive and communicative. Would definitely come back for other products when I need.
Leo Neo
8 September 2020Great service arrived within 3 days of order and good value strings at that price unbeatable
capo has arrived!!
1 September 2020on time - securely packaged - couldn't ask for anything more. Great service Swampies...
Kyser (Ukulele) Quick Change Capo
28 August 2020Solid product at a good price. Good fast service.Very happy, thanks.
Guitar stand for 5 guitars
28 August 2020Thank you very much for getting my order to me before Father’s Day. It arrived 2 days ago. I haven’t opened it, as it’s for Father’s Day. But please add me to your mailing list.
Guitar stand for 5 guitars
28 August 2020Thank you very much for getting my order to me before Father’s Day. It arrived 2 days ago. I haven’t opened it, as it’s for Father’s Day. But please add me to your mailing list.
Great range of guitar pedals
24 August 2020After searching websites, YouTube and eBay, I happenned upon Swamp and saw everything that I needed. Plus they have a very user friendly website, plus very reasonable and competitive prices, plus they are a great Australian company to purchase from. Highly recommend!
Guitar
20 August 2020Far impressive service and delivery than expected. Great job, keep going guys..
World class customer service
18 August 2020i ordered a few bits and pieces, a very good guitar lead amongst others. Then there was an issue at delivery and the parcel got stuck. I reached out to the customer service team, and was amazed. Not only did they action my initial request for help, they took ownership (asking me to reach out again if the problem wasn't solved within 2 days) and followed through on the solution until the goods arrived at my door. Outstanding customer service!. Feather on the hat of Kim who was my main contact.
Many string sets..
13 August 2020Great service, speedy delivery. Thanks guys
suport southern rock
12 August 2020When I was a young boy they use to sell equipment like this SWAMP SWAMP SWAMP MUSIC
SWAMP Stereo 1/8" Mini-Jack to Dual 1/4" Cable - 1
10 August 2020I bought two sets of these cables for a computer audio application. They were ordered on a Saturday morning and delivered to country Victoria on the following Wednesday. Delivery time was outstanding, the cables are well made, and work well for the purpose. Questions on an unrelated subject on Facebook were answered quickly too. First time customer, and i'll be back to order more. Excellent service, guys. Thank you.
HAPPY GUITARIST
8 August 2020THANKYOU Swamp team ,, 10/10 THANKYOU Swamp team ,,my orders were perfect ,,I am more than happy with the Ease of perchase ,,the fast service is second to none ,,I am impressed how quick I recieved my order ,, and the products arrived ,in perfect condition ,..10/10 ,,I will definately be a regular customer &recommend Swamp industries to every one I know,, thanks again ,,cheers K MATTHEWS
4 u rack case, mixer case, leads, microphone, x2
6 August 2020Excellent service, great quality, fast delivery. I'm always going to purchase my music equipment from Swamp. Have purchased several items and many more in the future. John N (Smallest room)
SWAMP SDM 16i
15 July 2020I purchased this mixer a couple of weeks ago and was impressed by the in-store demonstration. Once home, it was easily set up and my band loves using it as they can set what they want off their own devices. The sound is clear, no buzz and any feedback frequencies from the monitors are easily controlled. Great product. Kris F
Swamp Guitar Stool.
11 July 2020Bought return product at a discount price, as good as new. Fast shipping. This stool is good design, good material, howver need a little adjustment with washers, plastic shim to make this stool rock solid. Thanks for the discount. That is the right price.
Moen GEC9 V2 Commander
6 July 2020First Class all the way. Purchased item on Thursday, was picked up next day and was in Rockhampton Qld by the following Monday afternoon. Was told 8 days delivery. Will definitely be a return customer. I guess that makes me a SWAMP man. Many thanks Richard
Moen GEC9 V2 Commander
6 July 2020First Class all the way. Purchased item on Thursday, was picked up next day and was in Rockhampton Qld by the following Monday afternoon. Was told 8 days delivery. Will definitely be a return customer. I guess that makes me a SWAMP man. Many thanks Richard
Studio Audio Rack Stand
2 July 2020Fast service, fantastic audio rack and going to by a few more products from swamp
Re Strings
17 June 2020Product excellent as ordered and received strings securely packaged and quick delivery! Thank you!
Great experience
9 June 2020Started getting back into playing, ordered a nux looper and guitar strap. Delivery was super fast and package was bundled up very well ensuring I got it in perfect condition. Will be on the lookout for more gear in the future with the team at Swamp.
Audio Adapter
7 June 2020Great product quality, fast delivery and good price.
